What MUJI has published (as of 28 October 2026)
| Topic | What MUJI says | Source |
|---|---|---|
| Tax-free stores | Named on MUJI’s tax-free store list, from Hokkaido to Okinawa. Not every store is tax-free. | MUJI tax-free store list |
| Where to pay | At a register with the Tax-free sign | MUJI Tax-free Services page |
| Passport | The original passport with the Japanese entry stamp. Copies and phone photos are not accepted. | MUJI Tax-free Services page and FAQ |
| Visit Japan Web QR code | Not used by MUJI | MUJI FAQ |
| Member points and offers | Not available on tax-free purchases | MUJI FAQ |
| Refund method from 1 November | Not announced. No notice on refund timing, fees or a refund company. | MUJI website and Ryohin Keikaku news |
| Visitor coupon | None published | MUJI website |
MUJI’s pages still show the old rules
As of 28 October 2026, MUJI’s Tax-free Services page and FAQ still describe the rules in force until 31 October 2026, such as sealed packaging and an upper limit for consumables. From 1 November 2026 you pay the full price, the minimum is ¥5,000 before tax at the same store on the same day, and sealed bags and the consumables limit no longer apply.
Entry stamp and Visit Japan Web
MUJI checks your entry date from the stamp in your passport. Its FAQ notes that travellers who use an automated gate on arrival get no entry stamp, and that MUJI cannot process a tax-free sale if it cannot confirm the entry date. The FAQ also says MUJI does not use the Visit Japan Web QR code for passport details, so bring the passport itself.
Japanese nationals living abroad must show the original of a certificate of residence or a family register annex, and MUJI does not accept other documents such as a green card or an overseas driving licence. The national rules from 1 November also accept a My Number card, but MUJI’s FAQ does not mention it.
MUJI stores in Tokyo, Kyoto and Osaka
| Store | Location | Notes |
|---|---|---|
| MUJI Ginza | Ginza, Tokyo; 3 minutes from Ginza Station | MUJI’s world flagship store. Tax-free registers on 4F, open 11:00–20:30; the store is open 11:00–21:00. |
| Shinjuku-dori | Shinjuku, Tokyo | B1 to 3F; household goods and food |
| Tokyo Ariake | Ariake, Koto, Tokyo | 1F to 3F |
| Kyoto BAL | Kawaramachi-Sanjo, Kyoto | 5F of the Kyoto BAL building |
| Kyoto Yamashina | Yamashina, Kyoto | B1 to 2F of the ラクト山科 shopping centre |
| Grand Front Osaka | Umeda, Osaka | 2F to 4F of the North Building |
| Namba CITY | Namba, Osaka | 2F of the South Building |
Other stores on the tax-free list
MUJI’s tax-free list also includes Shibuya Koen-dori, Ikebukuro Seibu and LUMINE Shinjuku in Tokyo, Kyoto Porta in Kyoto, LUCUA Osaka, Hanshin Umeda Main Store and Shinsaibashi PARCO in Osaka, Sapporo Stellar Place in Sapporo, and AMU Plaza Hakata and Canal City Hakata in Fukuoka. MUJI to GO shops at New Chitose, Narita and Naha airports are also on the list.
MUJI says tax-free hours differ from store hours at some stores, and that tax-free handling is only possible on the day of purchase. Check that a store is on the list before you go.
Useful before you fly
Airport transfer when you have a lot of shopping bags
Luggage storage in Tokyo for the hours before an evening flight
What MUJI Ginza sells
- Women’s, men’s and children’s clothing
- Skincare, cosmetics and travel goods
- Household goods, storage, bedding and furniture
- Food, including frozen food
- Found MUJI, MUJI BOOKS and regional products
Not possible with a tax-free purchase
- MUJI member points or member offers, such as the 10% members’ discount during MUJI’s member sale week (無印良品週間)
- Buying for business use or resale
- Tax-free handling on a day after the purchase
- Shipping by MUJI to an address outside Japan
- Returning or exchanging the items at a MUJI store abroad
Appliances and food
MUJI says its electrical appliances are made for Japan and their warranty is valid only in Japan. It also asks you to check best-before dates on food. Food eaten or skincare used in Japan loses the refund.
Before you leave the store and at the airport
- Keep the receipt and register your refund method as the staff explain.
- Customs checks each receipt as a whole. If one item on a receipt is missing at the kiosk, nothing on that receipt is refunded.
- Leave Japan and complete the customs check within 90 days of purchase.
- At the airport, do the kiosk check before you check in any bag.