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How coupons work with the refund method
From 1 November 2026 you pay the price including tax and get the tax back after the customs check when you leave. A store coupon lowers the price you pay at the till, so the tax refunded later is worked out on the discounted price.
Show the coupon and your passport before you pay. Most stores cannot add a coupon after payment, and some, such as Don Quijote, do not accept screenshots or printouts, so open the coupon page in the shop.
Coupon terms may change on 1 November. Bic Camera, for example, says its current coupon is valid for purchases up to 31 October 2026 and that the next one will be posted on the same page. Check the official page on the day you shop.
Official coupon pages
| Store | What visitors get (checked 18 October 2026) | Coupon |
|---|---|---|
| Don Quijote (also APITA and PIAGO) | 5% off tax-free purchases over ¥10,000, 7% off over ¥30,000. Apple, game consoles, alcohol, tobacco and items of ¥100,000 or more before tax are excluded. | Coupon page |
| Bic Camera (also Kojima and Air BIC CAMERA at Narita and Haneda) | Extra 7% off electronics, cameras and watches, 5% off drugs and cosmetics, 3% off Japanese sake, on tax-free purchases of ¥5,000 or more before tax. | Coupon page |
| Yamada Denki, EDION, Joshin | Extra discount for visitors on tax-free purchases; rates and exclusions on each page. | Yamada · EDION · Joshin |
| Sundrug, Tsuruha | Extra discount for visitors at these drugstore chains; rates on each page. | Sundrug · Tsuruha |
| Takashimaya | Shopper’s Card: 5% off purchases of ¥3,000 or more before tax. Get it with your passport at the tax refund counter. Watches, jewellery and luxury brands are excluded. | Shopper’s Card |
| Mitsukoshi and Isetan | The paper Guest Card stopped being issued on 25 March 2025. Visitor offers now go through the MITSUKOSHI ISETAN JAPAN app. | Official notice |
| Kintetsu Department Store | Visitor coupon; terms on the page. | Coupon page |
| Mitsui Outlet Park and LaLaport | Visitor coupon; terms on the page. | Coupon page |
Before you pay
- Coupon first, then tax-free: show the coupon and your passport together, before payment.
- The tax-free minimum still applies: ¥5,000 before tax at the same shop on the same day.
- Apple products, game consoles, luxury watches and some alcohol are often excluded from coupons.
- Ask how the shop pays the tax back and whether a fee is deducted.
- Keep each receipt with its goods: the airport check works per receipt.
Getting online
You do not need mobile data for the customs check itself: the kiosks scan your passport, and the Visit Japan Web online check works in a dedicated Wi-Fi area at seven major airports.
Data is useful in shops, though: coupon pages must be opened live, and some shops ask you to register a refund method on your phone. Common options are an eSIM bought before you fly, a pocket Wi-Fi collected at the airport, or a prepaid SIM. NINJA WiFi also has a visitor coupon.
Useful before you fly (affiliate links)
- eSIM for Japan, installed before you leave home: Airalo · Saily · Yesim
- Airport transfer when you have a lot of shopping bags: Klook · Welcome Pickups
- Luggage storage in Tokyo for the hours before an evening flight: Radical Storage
About these links
Coupon links go to each store’s own page or its official visitor coupon on LIVE JAPAN, and we are not paid for them. Some travel links on this site, such as eSIMs, tours and transfers, are affiliate links: if you book through them we may earn a commission, at no extra cost to you.