What is known (as of 21 October 2026)
| Topic | What applies | Source |
|---|---|---|
| Refund fee | Not announced | — |
| Refund company | Not announced | — |
| Minimum spend | ¥5,000 before tax (¥5,500 with tax) on one day in one store | UNIQLO and GU help pages |
| Combining stores | Not possible: purchases in different stores do not add up | UNIQLO help page |
| Identification | Passport, or the Visit Japan Web tax-free QR code | UNIQLO and GU help pages |
| Online orders | Not tax-free, even when collected in a store | UNIQLO and GU help pages |
| Which stores | Most UNIQLO stores and all GU stores | UNIQLO store locator, GU help page |

Paying from 1 November
Under the new rules you pay the full price including the 10% consumption tax at the till and get the tax back after the customs check when you leave Japan. Say that you want tax-free before you pay, because it cannot be added after checkout. At self-checkout tills, ask a member of staff.
UNIQLO and GU have not said how the refund is paid, whether there is a fee or how long it takes. Ask at the till which refund company handles it, and keep the receipt.
Useful before you fly
Airport transfer when you have a lot of shopping bags
Luggage storage in Tokyo for the hours before an evening flight
Tips
- Buy everything in one store on one day to reach ¥5,000 before tax. Receipts from two stores cannot be combined.
- GU app member prices do not apply to tax-free purchases.
- Bring your passport with the landing stamp. If you came through an automated gate and have no stamp, ask the staff whether the Visit Japan Web tax-free QR code is enough before you shop.
- Keep everything from one receipt together until the customs check, and do the kiosk check before you check in your bags.
For your departure day
- Getting to Narita Airport: airport trains, buses and luggage delivery: Skyliner · Klook · KKday
- Getting to Haneda Airport: airport trains, buses and luggage delivery: Tokyo Monorail · Klook · KKday
- Getting to Kansai Airport: airport trains, buses and luggage delivery: HARUKA · Klook · KKday
- Luggage storage in Tokyo for the hours before an evening flight: Radical Storage
- Airport transfer when you have a lot of shopping bags: Klook · Trip.com · Welcome Pickups
